Original paper jam in exit area of scanner

When an original document jams in the document feeder, a warning message appears on the display.

  • To avoid tearing the document, remove the jammed document slowly and carefully.

  • To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

  • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type.

  • This troubleshooting may not be available depending on model or optional goods.

  1. 1.

    Remove any remaining pages from the document feeder.

  2. 2.

    Gently remove the jammed paper from the document feeder.

Home

Contents