Clearing paper jams

[Note]

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray 1

[Note]

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

In optional tray

[Note]

The procedure is same for all optional trays.

If you do not see the paper in this area, stop and go to next step:

In the multi-purpose tray

If you do not see the paper in this area, stop and go to next step:

Inside the machine

[Caution]

The fuser area is hot. Take care when removing paper from the machine in this area.

[Note]

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

In exit area

[Caution]

The fuser area is hot. Take care when removing paper from the machine in this area.

If you do not see the paper in this area, stop and go to next step:

In the duplex unit area